Zensus Community Guidelines

1. What these guidelines cover

These Guidelines cover everything other users can see from you on Zensus:

• Your public profile — your display name and avatar, shown on the global and country leaderboards and on your profile card;
• Messages you post inside a Team you have joined;
• Translations you submit for the app's interface.

They form part of the Zensus Terms of Service and Privacy Policy. Capitalised terms not defined here have the meaning given to them in those documents.

2. Who can use community features

Community features — leaderboards, Teams, and translation submissions — are available to registered Zensus users aged 16 and over.

3. What other people can see

3.1 Your public profile

Every Zensus user has a public profile that appears on leaderboards. It shows your display name, your avatar, your country, your nutrition streaks and points, your ranking, and how many avatars you own. It does not show your height, weight, exact age, email, or any health data. See the Health Data Agreement for the full list.

3.2 Teams

Teams are self-selected communities where members choose to share nutrition and fitness data with each other. Membership requires explicit consent at the point of joining. By joining a Team you consent to:

• Your daily nutrition data being included in the team's aggregate averages. Only team-level progress bars are shown — your individual values are never visible.
• Your physical measurements (body measurements and fitness metrics) being displayed as exact values to all active team members.
• Your data being removed from team calculations immediately when you leave the team.

You can withdraw this consent at any time by leaving the team. Consent is documented and stored in accordance with our Privacy Policy.

4. Prohibited content and behaviour

The following are not allowed anywhere other users can see them — your display name, your avatar choice, Team messages, or submitted translations:

• Illegal content — anything unlawful in the United Kingdom or the jurisdiction in which you are located, including but not limited to content that incites violence, content that promotes or depicts child sexual abuse (CSAM), and content that constitutes harassment or stalking under UK law.
• Threats and targeted harassment — direct threats of violence or harm toward any individual, or sustained targeted harassment of a specific person.
• Hate speech — content that attacks or demeans a person or group on the basis of a protected characteristic (race, ethnicity, nationality, religion, disability, sex, gender identity, sexual orientation, or age).
• Impersonation — posing as another person, a public figure, or Zensus staff, including through a display name or avatar chosen to mislead.
• Sexual or graphic content — sexually explicit or gratuitously violent material.
• Spam — repeated unsolicited commercial messages, advertising, or coordinated inauthentic behaviour, including in a display name or a translation submission.
• Deliberately incorrect translations — submitting a translation that is nonsensical, offensive, or unrelated to the string being translated.

Display names are checked automatically for prohibited content when you set or change them. Team messages are not automatically filtered — Teams are chosen communities and members set the tone within their team.

5. Reporting and blocking

• A display name or avatar — open that user's profile card from a leaderboard and use Report. Choose a reason and add detail if you want to.
• A Team message — use the in-app report button on the message. Reported message content is retained for compliance purposes even after the message's normal 24-hour expiry.
• A submitted translation — translations are reviewed by our team before they are shown to any other user (see Section 6.2), so there is nothing to report from within the app; contact us at the address in Section 10 if you believe an approved translation is a problem.

Every report is reviewed by the Zensus team. We aim to review and act on reports within 24 hours. Reports and the actions taken on them are logged.

You can also step away from anyone: leave any Team at any time (Section 6.1), and members can vote to remove another member from a Team.

6. Moderation

6.1 How Teams self-moderate

• Team vote to remove a member — any member can vote to remove another member. Removal requires votes from at least 40% of the other active members (not counting the member being voted on), rounded up, with a minimum of 2 votes. A member who is removed by team vote may not rejoin that team.
• Password reset — the current team leader (the creator role, which transfers to the longest-streaked member if the original creator leaves the team, including being removed by vote) can reset the team password at any time, controlling who can join going forward.
• Leave at any time — any member can leave a team at any time with no penalty and may rejoin later if they choose.

6.2 Translations are reviewed before publication

Every translation submitted for the app's interface is held for review by the Zensus team. It is not shown to any other user until it has been approved. Submissions that are inaccurate, offensive, spam, or unrelated to the string are rejected.

7. What we do about violations

Depending on the severity and the history of the account, we may:

• remove or hide the offending content;
• reset a display name that breaches these Guidelines and require you to choose a new one;
• remove a translation submission;
• remove you from a Team;
• suspend or permanently ban the account.

8. Platform-level enforcement

Zensus reserves the right to remove content or take action on accounts where required by law — for example, in response to a court order, a lawful request from a UK authority, or where content constitutes a criminal offence under UK law.

9. Changes to these guidelines

We may update these guidelines from time to time. Where changes affect how your data is shared within a Team, existing members will be shown the updated consent terms before they can continue accessing team data (re-consent is required).

10. Contact

To report a serious concern or illegal content: support@zensus.co.uk

These guidelines form part of the Zensus Terms of Service and Privacy Policy.